ServiceDesk Plus is a complete webbased, ITILReady service desk solution with integrated asset management.It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, SelfService Portal, and Knowledge Base at an affordable price point.ServiceDesk Plus provides all
that you need to have a fullfledged IT help desk and a productive help desk staff.The ITIL Ready Service Management Solution that comes ready for ITIL Includes Incident Management, Problem Management, Change Management and CMDB.Ready for any enterprise that has implemented or is planning to implement effective and efficient
best practices. Includes all features from Standard and Professional editions.
Key Features:
Help Desk
SelfService Portal
Knowledge Base
Service Level Agreements
IT Asset & Inventory Management
Software License Tracking
Purchase Order Tracking
Contract Management
Product Catalog
OpManager Integration
Help Desk
Reports
Inventory Reports

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